Vincent Chan Reviews

We first worked with Team Vince Chan’s Leona Lam and Gabriel Ip when buying our new apartment and had such a fantastic experience - so thoughtful, organized, and communicative - that when it came time to sell our old place, we knew we had to talk to them again. We checked out a few other agents just to make sure we were making the right choice. But honestly, Team Vince stood out right away. Even though we had already worked with them and told them how much we liked it, they still took the time to answer all our questions patiently and in detail. It made the decision super easy in the end. This time, we had the pleasure of working with Noel Yii and Ivan Lung, and they were outstanding. They expertly coordinated repairs, cleaning, and professional photography to ensure the unit looked perfect for the listing. They gave us thorough research on our neighbourhood, building, and comparable properties, and advised us fairly and honestly on a price. Once the open house and showings started, they kept us informed on any potential interest every step of the way. Even in a slower market, Noel and Ivan were able to find us a buyer, and once again coordinated the closing process seamlessly. We wholeheartedly recommend Team Vince to anyone buying or selling. Their service is truly remarkable.

Working with Noel and Ivan was an absolute pleasure. From our first meeting, they demonstrated a deep understanding of the local market, clear communication, and a genuine commitment to helping me sell my home. They were incredibly responsive, always available to answer questions, and made sure I felt informed and confident every step of the way. They handled everything with professionalism and care. Thanks to their dedication and expertise, we were able to close on selling my home. I would absolutely recommend Team Vince Chan to anyone looking to buy or sell—you're in great hands!

Leona and Gabriel of Team Vince Chan absolutely killed it for us. As first-time homebuyers, we came into the process with a whole lot of unknowns, a laundry list of oddball preferences, and some pretty specific feng shui requirements. Maybe it’s a first-time buyer thing, but we were definitely searching for perfect—and they never once made us feel like that was unreasonable. From the very beginning, Leona and Gabriel were patient, thoughtful, and incredibly kind. They matched our energy every step of the way, taking the time to explain every detail (no matter how small), and answering our million and one questions without ever making us feel like we were asking too much. What really stood out was how deeply they paid attention—not just to what we said we wanted, but to who we were. They truly got us, and used that understanding to guide us toward homes that actually felt right. The search took months, but they never lost steam or enthusiasm. If anything, they got more determined to help us find the right fit. We never felt like “just another client”—we genuinely felt like they cared about our happiness, and that made all the difference. When we finally found the one—it really was perfect—there were multiple bids on the property. We truly believe we won because of Leona and Gabriel’s stellar reputation in the industry. Their professionalism, relationships, and credibility gave our offer that extra edge, and we can’t thank them enough. Leona and Gabriel are the real ones. If you’re looking for realtors who are smart, heart-forward, and fully in your corner from start to finish, they’re it! We’re so grateful we found them—and even more grateful they helped us find our first home.

My wife and I are so impressed with Team Vince Chan. Noel in sales was tireless and really got the ball rolling. Ivan was a pleasure to interact and his daily updates much appreciated. Thanks Joyce for the support during the whole process. Its impressive to see everyone is in the group chats and cheering us on; it really helps reduce the stress. On the other side, so much thanks to Gabriel and Leona. Even with short notice they were able to arrange viewings and respond to various queries and concerns. There was much to do even after a purchase and they were there right to the end. Everyone's diligence is to be commended. There is no better way to buy and sell a home than with this team.

Wonderful real estate team! This is the second time we have worked with Leona, Gabe and Joyce and the first time with Noel and Ivan. They are professional, courteous, and knowledgeable. They always kept us informed and were transparent with us. I really appreciate them giving us all the facts so we could make an informed decision. They are results driven and they get the job done and done well! Really enjoyed working with them and I Highly recommend this team!

My husband and I had an awesome experience working with Team Vince Chan to buy a new home in the Brentwood area of Burnaby. Leona and Gabriel were amazing. Communication was great, and they patiently answered all of our questions. They showed us listings that fit our exact needs and helped us narrow down our options to focus on the best ones. When it was time to make an offer, Leona and Gabriel were super organized and prepared. With their help, we snagged an apartment that is perfect for us in every way, and at a great price. They continued to support us and answer our questions until we had the keys in our hands. We're really thrilled with Team Vince Chan for helping us find our new home and would definitely go back to them in the future. We highly recommend them.