4.95 out of 5.00
Based on 83 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 5 years ago by Chris amzo
Susan Carhoun Personal Real Estate Corporation helped us Buy in September 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
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I started to look for a condo as a first time buyer without any real estate agents. I came across Susan's profile in regards to a property in Richmond, BC and decided to contact her. Right away, her responsiveness positively surprised me. She was willing to answer my questions and quickly provided me with accurate information. She constantly made sure I had a clear vision of the process. Her patience and understanding of my position (first time buyer) was extremely helpful. I never felt bad asking her many questions. She provided me with an access to a software tool enabling me to assess properties based of my criterias. This solution tremendously helped me filter the best options. During the visits she made sure the right questions were asked in order for me to understand the pros and cons of each condo. After each visit, she would spend the time to recap with me and shared her opinions and acknowledged mine. When my offer got approved, she provided me with contacts ( broker, inspection, ...). each were great, especially the inspection company who was very thorough. The inspector made sure I understood the cost that I should expect in the future and that I had total transparency and clarity. Great choice by Susan! Regarding the paperwork and negotiations, Susan was always on top of them. She caught the little mistakes made by the seller and went above and beyond to get everything fixed, prepared and sent to my lawyer. During the all process, Susan was very friendly, nice, easy to talk with, easy to reach, helpful. To conclude, I could not had a better real estate agent. There is no doubt in my mind that I will reach out to her again in the future and I highly recommend her. Thank you Susan! Christophe
Reviewed 5 years ago by Marianne Yelle
Susan Carhoun Personal Real Estate Corporation helped us Buy in August 2020
4.97
out of 5
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<p>Susan was one of the best realtors we've worked with. Knowledgeable, energetic and never pushy! She went the extra mile to help us, looking at a LOT of properties. She helped us understand stratas etc., as we were newbies. We can't recommend her enough.</p>
Reviewed 5 years ago by Kathryn MacLean
Susan Carhoun Personal Real Estate Corporation helped us Buy in July 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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My husband and I felt very fortunate to have Susan Carhoun as our realtor in Vancouver. With very short notice Susan set up several viewings for us to look at. She followed up promptly with our requests for additional information such as strata minutes, previous sales and other helpful documents which enabled us to make an informed decision. We only had a few days to look at properties as we were coming from out of town. Susan was sensitive to our limited time and scheduled her time to accommodate us on more than one occasion. Susan also assisted us with follow up after the sale as we navigated the necessary documentation process. Susan is experienced and knowledgable. She put no pressure on us and was extremely supportive. Her follow up at every step of the way was outstanding. We felt fortunate to have a realtor who was clearly there for us and readily available, responding quickly to any and all of our requests. I hope others will be able to have her as their realtor; someone who guides them through the maze of looking for a home with assurance and calm.
Reviewed 5 years ago by Jose Salido
Susan Carhoun Personal Real Estate Corporation helped us Buy in July 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>No words can express how Susan took care of us while we were in the process of purchasing a home. As first time home buyers, we literally had no idea on how it works and Susan was there every step of the way. She guided us on every step, gave us a lot of advice, literally showed us around even though the meetings are sometimes just a few minutes. We thank you so much Susan, hope to work with you again!</p>
Reviewed 5 years ago by Adam Kader
Susan Carhoun Personal Real Estate Corporation helped us Buy in July 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Susan coordinated the selling and buying of our homes through the pandemic and our tricky schedules. Her communication is clear and thorough and understands unique needs.</p>
Reviewed 5 years ago by Catherine Kang
Susan Carhoun Personal Real Estate Corporation helped us Buy in June 2020
4.76
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p>Susan helped me with my very first home purchase. She has been super helpful and professional throughout the entire process which could have been very stressful. As the first time home buyer, I had a lot to learn and Susan was always patient and prompt in answering all my questions and alleviating any concerns I had. I highly recommend Susan!</p>