Stephen Lau, BCom, LLB Reviews

We had the pleasure of working with Faye and Stephen for some time in our search for the perfect property. Throughout the process, we developed a strong sense of trust and a professional relationship with them. When we were unable to travel to the city to view properties, Faye went above and beyond by providing detailed videos and thorough reviews. Her insights were always precise, reliable, and reflective of our needs as clients. Faye and Stephen clearly take pride in understanding their clients, and we felt entirely confident in their suggestions and recommendations. We are thrilled with the outcome—our ideal home, which met our expectations and provided excellent value for our money. The entire transaction was completed virtually, with Faye taking the lead to view and video the property, negotiate on our behalf, and ensure our satisfaction every step of the way. Their communication was constant, respectful, and inclusive, making us feel involved and well-informed at all times. We wholeheartedly recommend Faye and Stephen to anyone looking for dedicated and trustworthy realtors. Without hesitation, we would work with them again. Well done to this #1 team!

I was recommended to Stephen through my mortgage broker. A referral is the deepest compliment a professional can give to another professional. Stephen more than lived up to expectations. I moved from Ontario to escape the high housing prices and I knew that if I didn’t purchase a home soon, the exodus of people fleeing from unaffordable provinces would destroy my hope of being a homeowner. This was my first home purchase in Canada. I wanted to leave a legacy for my daughter so the home purchase had to be a wise investment and suitable for our family’s lifestyle requirements. After an intense search, Stephen was able to find a beautifully renovated townhouse with an attached garage. During the negotiations, Stephen was able to successfully achieve an astounding $20k off the original agreed-upon price because of uncertainties of a future potential special assessment. Our negotiation position was enhanced by his recommendation of hiring a professional condo document review company. Every step of the way, I felt was expertly guided and my best interests protected. Stephen is not only my Realtor but has become a trusted friend. I recommend him from the bottom of my heart.

We were planning to move out of province and needed to sell our home. With Stephen's guidance, we carefully prepared the house for listing. In a market where there weren't many market comparables similar to our own, Stephen's recommendation to do an independent appraisal helped to credibly establish a fair market value that everyone could stand behind. In addition, Stephen advised that we should do a home inspection of our house before listing the property for sale. With a month of preparation time, we were able to address deficiencies deemed necessary and stage the house ourselves. Stephen's marketing materials were excellent which included a drone video, virtual tour, and professional photography. The addition of a speaker system and ambient lighting fixtures gave the house a welcoming vibe. As soon as we listed the property, many potential buyers toured the house. We accepted an offer within a few days and the property was sold within 2 weeks. With Stephen's strategy and strong negotiation skills, we got a price that we were comfortable with and a possession date that matched our relocation plans. I would recommend his services to anyone looking to sell their home and encourage them to be an active part of the process.

I have known Stephen for over 10 years and he has helped my family buy and sell multiple properties effectively over that time. This is the third time this year that I have turned to Stephen for his real estate services. I owned an investment condo in downtown Edmonton for many years and it was time to sell. Stephen understood the market very well and always kept me up to date on how property showings went. My condo was vacant and he brought ambient light fixtures and background music that made my property stand out compared to the handful of other competing listings at that time. His marketing materials were outstanding. He did a professional video, drone video, virtual tour and top quality photography. Stephen handled a challenging situation where we received an offer that required a deadline extension. After a second requested extension, Stephen was able to solicit a strong backup offer that gave us a stronger bargaining position. Eventually, we did proceed with the second offer. His expert guidance and quality marketing led to the desired result. I highly recommend Stephen and will work with him again.

I was looking for a unicorn. Stephen found it! I was looking to downsize to a bungalow and there weren’t many renovated bungalows in mature neighbourhoods that appealed to me. After a year of searching, Stephen found a property that was not yet listed on the MLS! Through his frequent interactions with other realtors, he kept asking his other colleagues if they had anything coming to market in the near future. Finally, an opportunity came up and Stephen was able to negotiate a sale *before* the property was on the market! This really defines “finding a needle in the haystack”! Immense thanks to Stephen for his amazing creative and diligent efforts!

His advice is golden. I have worked with Stephen for over 5 years on different property transactions. I just recently moved to the U.S. for a job opportunity and needed to divest my real estate assets here. Stephen is my first person to call for advice. His background in law was very evident when I started talking about leaving Canada. He immediately advised that I speak to my accountant and lawyer to settle all tax matters and let me know about applying for a “Clearance Certificate” prior to selling my home or face long delays in receiving my sale proceeds. I appreciated his guidance. Everything was handled effectively by the professionals he introduced me to. Every time Stephen has sold one of my properties, he was able to trigger a multiple offer bidding war. While unpleasant for buyers, receiving multiple offers is GOLDEN for sellers. On the journey in preparing the house for sale, I followed his guidance to order a home inspection and appraisal. The final step was to engage a home stager. The difference this all made to the final sale price surpassed my highest expectations. He achieved a final sale price more than $25,000 over list price in a 3-way bidding war! Stephen’s mastery of negotiation/sale tactics is top notch. All I had to do is put 110% confidence in following his guidance and the result was always predictably better than expected. I did not want my property to sit long on the market. With Stephen’s expert guidance, my property was sold in about a week. He even did an open house to bring even more traffic to the property as soon as the property was launched on the market. I am honored to work with such a talented person who I always knew had my best interests at heart. His consistent results speak to the quality and accuracy of his advice.