TeamW - Susie Mattner & Karen Hayes Reviews

4.93 out of 5.00

Based on 137 Reviews

Communications Skills

Contact Expectations

Experience

Negotiation Skills

Neighbourhood Knowledge

Professionalism

Property Knowledge

Reviewed 1 week ago by Island Bound

TeamW - Susie Mattner & Karen Hayes helped us Buy in July 2025

5.00

out of 5

Neighbourhood Knowledge

Experience

Professionalism

Negotiation Skills

Property Knowledge

Communications Skills

Contact Expectations

We have dealt with Susie and Karen for 3 different transactions over the last five plus years. We have built a rapport with them and know that we can expect a high level of engagement and commitment. We trust them to advise us on market conditions and best practices when negotiating and decision making. We have had 100% success in both selling and buying with this great team.

Reviewed 1 week ago by DD Hill

TeamW - Susie Mattner & Karen Hayes helped us Sell in July 2025

4.71

out of 5

Neighbourhood Knowledge

Experience

Professionalism

Negotiation Skills

Property Knowledge

Communications Skills

Contact Expectations

Karen and Susie were super knowledgeable and helpful in assisting us to sell our strata unit. They were always available when we had questions/issues and communicated in a timely manner.

Reviewed 4 weeks ago by Daniella Novak

TeamW - Susie Mattner & Karen Hayes helped us Buy in July 2024

5.00

out of 5

Neighbourhood Knowledge

Experience

Professionalism

Negotiation Skills

Property Knowledge

Communications Skills

Contact Expectations

Karen was amazing to work with! I was probably the easiest transaction she’s ever had as I knew the house and was ready to make an offer before we even looked at it!

Reviewed 4 weeks ago by Debbie Phillippe

TeamW - Susie Mattner & Karen Hayes helped us Sell in August 2024

5.00

out of 5

Neighbourhood Knowledge

Experience

Professionalism

Negotiation Skills

Property Knowledge

Communications Skills

Contact Expectations

Our experience with Karen was outstanding. She was very organized and guided us through the process of selling the house in a professional and timely manner. She was so good the house sold within 24 hours. I would definitely use Karen again to buy or sell a property.

Reviewed 1 month ago by Bonnie Conover

TeamW - Susie Mattner & Karen Hayes helped us Buy in December 2024

5.00

out of 5

Neighbourhood Knowledge

Experience

Professionalism

Negotiation Skills

Property Knowledge

Communications Skills

Contact Expectations

Karen is a very professional, very knowledgeable, respectful and caring realtor. She listens to her clients! Several people in my family and friend circles have happily used Karen as our realtor, and we will continue to do so. We highly recommend Karens services to others as well.

Reviewed 2 months ago by Cathy Mingo

TeamW - Susie Mattner & Karen Hayes helped us Sell in January 2025

5.00

out of 5

Neighbourhood Knowledge

Experience

Professionalism

Negotiation Skills

Property Knowledge

Communications Skills

Contact Expectations

Susie Mattner is the most amazing agent! She is extremely knowledgeable, patient, encouraging, friendly, helpful, creative, and incredibly supportive. From the first time we met, she offered reassurance and her professional recommendations on the property and house and how best to market them. The house and property were slightly different and had a few interesting features, which Susie confidently marketed. She and her team staged the home to reflect its natural beauty and charm, and with drone video footage, photography, and a fabulous write-up, brought the home to the forefront of the market in Qualicum and Parksville. Susie showed her patience and professionalism when an offer fell through and encouraged me to hang in there as she was positive the house would find it's new people. And Susie was right! The house was sold to an amazing family who are the perfect fit for the house and property. From start to finish, with a lot of handholding and encouragement, Susie was amazing. She was calm, confident, incredibly professional, and personable throughout the selling process. We "clicked" immediately, and through the process of selling the home, I feel that I have gained an amazing friend. Susie is the very best, and I highly recommend her to anyone looking to buy or sell property. You couldn't be in better hands.