4.93 out of 5.00
Based on 142 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 4 years ago by Tarra Mattner
TeamW - Susie Mattner & Karen Hayes helped us Sell in September 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Being a first time seller, it was so nice to have Susie and Karen in my corner! They made everything go so smooth which made for a great experience! Their knowledge for the real-estate market is very apparent and I feel thankful for all their help and guidance.
Reviewed 5 years ago by Maureen Anderson
TeamW - Susie Mattner & Karen Hayes helped us Sell in August 2020
4.73
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Susie was always so supportive during the whole process of selling. During this covid crisis it had some stressful moments. I would recommend Susie Mattner to all of my friends. Top notch and willing to go the extra mile.
Reviewed 5 years ago by Gregg Peterson
TeamW - Susie Mattner & Karen Hayes helped us Buy in July 2020
4.59
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Our agents were professional and personable and went the extra mile for us which resulted in a successful sale and purchase. What more could anyone ask for? We would recommend them most highly.
Reviewed 5 years ago by Rick and Judy Lovelace
TeamW - Susie Mattner & Karen Hayes helped us Sell in June 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
We enjoyed working with Susie and Karen, finding them to be friendly people who are knowledgeable and skilled agents. As we started the process of selling our condo at the beginning of the Covid 19 pandemic, there was much uncertainty and a long delay in getting to market. Team W displayed patience when needed, and fast action when things returned to something like normal. Their wisdom in this regard resulted in a fast sale. They helped us throughout; in deciding on an listing price; giving us good guidance and good communication. We highly recommend Team W to anyone in the Parksville area looking to sell or buy.
Reviewed 5 years ago by Island Bound
TeamW - Susie Mattner & Karen Hayes helped us Buy in June 2020
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
We enjoyed working with Susie and Karen. They are knowledgeable, friendly and helpful. Our sale took place during the Covid-19 pandemic and also at long distance, so there were extra problems to overcome. All went smoothly thanks to their care and diligence.
Reviewed 5 years ago by Andrea Cribb
TeamW - Susie Mattner & Karen Hayes helped us Buy in December 2019
4.63
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Karen and Susie were referred to us by a realtor in the community we've called home for almost a decade, some four hours' travel from the area where Karen and Susie work. Given our respect for the local realtor we felt positive about the referral: we learned quickly that Karen and Susie make a great team--we felt in very capable hands through a months-long search for just the right house. We worked mostly with Karen, who went above and beyond by doing things in advance of a viewing such as driving to a property to assess ambient noise. The house we ended up purchasing required more due diligence than other houses we've purchased; Karen and Susie were very supportive through the whole process.