KEY GROUP Real Estate Reviews

Brandon is a stand-out agent. He's knowledgeable, always reachable, and excellent at communicating so we knew the strategy at every step. His customer-first mindset and dedication went above and beyond, and thanks to his expertise, we were able to sell our home in a challenging market with confidence and ease

We cannot say enough about the outstanding experience we had working with Giselle and Brandon. They recently helped my parents sell their longtime family home and find a new place, and they handled every step of the process with the utmost care, professionalism, and attention to detail. From the very beginning, Giselle and Brandon took the time to truly listen and understand my parents’ needs and concerns. Selling a home after so many years is an emotional process, and they showed incredible patience, compassion, and respect throughout. Their guidance on preparing the home for sale was thoughtful and practical, and their marketing strategies highlighted the property beautifully. When it came to purchasing the new home, they left no detail overlooked. They carefully considered every option, answered our endless questions with clarity, and ensured my parents felt comfortable and confident with each decision. Their knowledge of the market and their ability to negotiate with professionalism gave us peace of mind the entire way. Giselle and Brandon went above and beyond to make what could have been a stressful experience into a smooth and positive one. They truly cared about my parents’ well-being and worked tirelessly to achieve the best outcome for them. We highly recommend Giselle and Brandon to anyone looking for realtors who combine expertise with genuine compassion and care. They are the definition of true professionals.

They were some great people to work with I fully recommend them and were Very knowledgeable and easy to communicate with.

There aren’t enough superlatives to describe the level of care and expert guidance brought by Giselle, Brandon, Adam and the entire Key Group Team. From the letter of opinion to closing, you couldn’t be in better hands. Having taken on the role of executor of an estate for the first time, I was able to lean on Giselle and Brandon’s expertise at all hours to make the process quick, smooth and relatively stress free. From moment one they were caring, understood my objectives and were able to strategically implement a plan that quickly resulted in a sale at the right price point. What makes it all the more impressive was they were able to navigate the volatility of a historically challenging market (during the height of tariff uncertainty) with exactly the outcome they promised to deliver. In short, they walked the walk. You couldn’t do better than Your Key Group Team. Shawn Tanaka

Charmaine is an absolute gem! Anyone will be lucky to work with her in finding your dream home. We went through MANY ups and downs for about 1.5 years looking at homes and Charmaine was so patient with us and was there whenever we needed her. We moved in at the end of Feb 2025 and naturally, a snow storm hit and it was a brutal winter and Charmaine worked with the other realtor to clear our drive way (it was power of sale), the bank wasn’t going to do it for us, our lawyers did nothing too to help us. Just an amazing person. We have a realtor we can rely on for the rest of our lives + now, a beautiful friendship. Thank you for everything you did to help us get into our dream home - above and beyond!

Brandon made both selling and buying our home seamless and stress-free. His expertise, honesty, and responsiveness were exceptional from start to finish. We felt confident and cared for every step of the way — highly recommend!